When calculating cart totals to determine reward eligibility or application, EliteCart includes the value of all products in the cart with two key exceptions.
Gift cards
Shopify gift cards (not to confuse with EliteCart gift rewards) are automatically excluded from the reward calculation. This prevents customers from gaming the reward system and aligns with Shopify's discount logic, where gift cards don't affect shipping calculations.
Addons and gift rewards
When the threshold type is set to Item count, addons and rewarded gifts are automatically excluded from the calculation.
Products with exclusion tags
You can manually exclude specific products by adding a tag to them in Shopify. This is particularly useful for digital products that don't require shipping, though the choice is yours since you might still want digital products to count toward discount or gift thresholds.
To exclude a product from reward calculations, add this tag to the product in Shopify:
_elite_exclude_from_reward_calculation